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Frequently asked questions

  • Does shipping affected by COVID-19?
    Postal services to some places are affected. By placing an order, you confirmed that you read and accepted these temporary conditions. Updates: International shipping -- last updated on 09 Jun 2022 Packages are unable to ship to Mexico, India, and the Netherlands. As for the French and US outlying islands, please leave a message, thank you. International shipping -- last updated on 27 Feb 2022 With the rapidly increasing demand for medical supplies and online shopping packages, the customs and the post offices required extra time to handle all international goods. Therefore, the estimated arrival time of standard shipping has been set as 10-18 days in the US, and for some countries, such as Canada and New Zealand, express mailing service is the only shipping option (around 7 days)
  • Estimated delivery time?
    Standard shipping, EMS, and DHL delivery are available. Contact us if you have any preference on shipping methods. Estimated delivery time under normal circumstances: UK, US, Australia, EU countries - 7 days Asian countries - within 5 days No mailing service at the moment: The Netherlands, India, US outlying islands, Caribbean islands
  • Buyers from EU country please read...
    Goods arriving into EU countries When the value of the package is over 150 EUR, VAT will be collected by the postal carrier with the customs duty.
  • Gift wrapping and packaging
    Each Item is shipped in a bubble mailer envelope and gift-wrapped. Let us know if you want to add a message to the recipient!
  • Lost in mail policy
    Every order is important to us. Please let us know if you have any problems or concerns.
  • Where are the products shipped from?
    Taiwan, a pacific island located in Asia. Buddhism, Daoism, and Feng Shui (wood, fire, earth, metal and water) cultures are deep rooted in Taiwanese society for decades. Standard shipping, EMS, and DHL delivery are available.
  • Are there special offers at the moment?
    Free shipping -- present Available for orders above $35 USD that ship to New Year Sale -- 5-12 Jan 2020 Coupon can be used in Germany, France, Poland, and Singapore. Christmas Sale -- until 10 Dec 2020 Up tp 50% off chosen items included some Terahertz stones, home decorations, energy charging plates, and crystal sets! Discount automatically applied when check out. Buy 1 Get 1 Free -- until 29 Jul 2020 Special offer available for any necklace in our shop 1) Buy 1 get 1 free, buy 2 get 2 free, and so on. 2) Delivering to the same address only. 3) Ship to all countries but please check our latest updates for shipping. 4) The extra necklace(s) you will receive has the same/similar value of the necklace you order. 5) No discount coupon can be used in this promotion. 6) Refund is not accepted in this promotion. Om Orgonite reserves the right of final decision.
  • Can I pay with Visa and other credit cards?
    Yes, here is how to pay with a credit card: 1. When you check out, click on "Check out with Paypal". 2. Select "Pay with a Card" below the log in button. 3. Insert your card info and shipping address. 4. When the payment is accepted, there will be a "Thank you for your order" page. 5. You will receive a confirmation email. If you have any questions about payment, please contact us immediately.
  • Return and exchange
    A return/refund will be taken into consideration for the following circumstances: - The address written on package/parcel, or electronic customs information submitted online is different to the address that buyer provided, therefore the package is failed to deliver; - postal services are suspended between countries due to the pandemic, and the buyer cannot afford the extra cost of private delivery services eg. DHL, UPS; - the package return to the sender by the post office after the package is stated as unclaimed. Buyer will be responsible for the shipping and return shipping charges. Except under special circumstances, we don't accept returns, exchanges, or cancellations but please let us know if you have any problems with your order, thank you very much.
  • Disclaimer and privacy policy
    Disclaimer: Those are experimental Orgone accumulator devices; they are neither for medical use nor a substitute for professional medical care. If you have any medical conditions, please consult with a physician or other healthcare professional regarding any health-related diagnosis or treatment options. Privacy policy: This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through or its related sites and services. Click here to see our full privacy policy.
  • Orgonite making supplies
    Orgonite making supplies are available in a wide range of varieties. Custom orders are welcomed Click HERE to visit our shop on Etsy!
  • Wholesale availability
    Orgonite making supplies are available in a wide range of varieties, including silicon molds, metal shavings, sacred symbols, pendant trays, etc. Custom orders are welcomed. Kindly leave a message, we will get back to you as soon as possible!
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